Effective Date: 22 May 2026
Privacy Policy
General
Adva Labs respects your privacy and is committed to protecting your personal data in accordance with applicable legislation.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By providing your personal information through our website and/or services, you consent to:
The collection, processing, and use of your personal data as outlined in this Privacy Policy.
The use of your information for communication, service delivery, service improvement, and business purposes.
The sharing of your information with third parties where necessary to provide our services.
The secure storage and protection of your personal data.
You have the right to withdraw your consent at any time by contacting us at[insert email]. However, withdrawing consent may affect our ability to provide services to you.
Information We Collect
When you interact with our website or engage in our services, we may collect:
Personal information, such as your name, email address, location, phone number, company name, and job title;
Business information, such as your organisation, project details, service requirements, and communications with us;
Information and queries entered into our platform, systems, forms, or services;
Technical, operational, industrial, system, or project data provided to us for AI model development, AI agent creation, analytics, deployment, testing, or integration;
Identification documents, where required for onboarding, verification, compliance, or contractual purposes;
Usage data, such as IP address, browser type, device information, pages visited on the website, referral source, and interaction data.
How We Use Your Information
We use your information to:
Provide AI solutions, AI agents, AI models, analytics, deployment support, consulting, and related technology services;
Design, develop, test, deploy, monitor, maintain, and improve AI systems where agreed;
Improve our website and services;
Process payments and manage accounts;
Communicate with users, clients, and prospective clients;
Respond to enquiries, proposals, and support requests;
Maintain platform, model, and system security;
Prevent misuse, fraud, unauthorised access, and unlawful activity;
Comply with legal, regulatory, contractual, and audit obligations.
Data Sharing
We do not sell or rent personal data to third parties. However, we may share your information with trusted third parties in the course of providing our services. These may include:
Cloud hosting providers;
Software and infrastructure providers;
Analytics providers;
Payment processors;
Security providers;
Professional advisers;
Contractors or technical service providers assisting with service delivery.
We may disclose your information to regulatory authorities, courts, law enforcement, or other parties where required by law, to enforce our rights, or to protect our business, users, systems, or services.
Cookies and Tracking
Adva Labs may use cookies and similar tracking technologies on our website to enhance user experience, track performance, improve functionality, and analyse website traffic. Disabling cookies may affect the functionality or performance of the website.
You can control cookie settings through your browser settings.
Data Retention
We retain personal data for as long as necessary:
To fulfil the purposes outlined in this Privacy Policy;
To provide services and maintain business records;
For security, legal, audit, and compliance purposes;
As required by law or contract.
The specific retention period may depend on the nature of the information, the services provided, and applicable legal or business requirements.
Security
We take reasonable precautions and implement appropriate security measures to protect your personal information from unauthorised access, misuse, loss, interference, disclosure, or alteration.
However, no method of electronic transmission, storage, hosting, or online processing is completely secure. We also encourage users and clients to take necessary precautions when sharing information online or granting access to systems, accounts, or data.
International Transfers
Where necessary to provide our services, your information may be stored or processed in countries outside your location. Where required, Adva Labs will take reasonable steps to ensure that appropriate safeguards are in place for such transfers.
Third-Party Links
Our website may include links to third-party websites, tools, services, or platforms. We are not responsible for the privacy practices, security, content, or policies of third parties. You should review their privacy policies before providing any information.
Your Rights
You have the right to access your personal information and request correction or deletion of your data where appropriate. You may also request to opt out of marketing communications at any time.
Contact us at [insert email] to exercise your rights.
Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of New South Wales, Australia, and any disputes will be resolved in the appropriate courts within that jurisdiction.
Changes to Terms
dva Labs reserves the right to modify this Privacy Policy at any time without prior notice. Any changes will be published on the website, and the revised policy will take effect immediately after publication.
Clients will be notified of any significant changes where appropriate.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at [insert email].